Founding venues pay nothing · Enquire
Smell Descent
For venues

A guest amenity that runs itself


A premium fragrance station for your washroom or lounge. We install it, stock it, clean it and refill it. Your guests leave smelling better than they arrived, and your team never has to touch it.

Founding places are limited. We're placing our first units in a small group of London venues.

A dark stone hotel washroom with twin mirrors and folded towels
The founding offer

Nothing to pay, nothing to lose

Founding venues get the unit, the fragrance and the upkeep at no cost. If it doesn't earn its place in 30 days, we take it out.

£0Cost to you

No fee for founding venues. The unit, the fragrance and the servicing are on us.

30 daysRisk-free trial

We review it together after 30 days. Either side can end it, with nothing owed.

5Scents on the wall

Designer and niche fragrances, chosen to suit your crowd and changed with the seasons.

MonthlyUsage report

A short summary of sprays, favourite scents and your busiest hours.

Who does what

We do the work. You give it a good spot.

What we do

Everything, start to finish

  • Supply and install the unit in an agreed spot.
  • Stock five fragrances chosen for your guests.
  • Clean and refill it on every service visit.
  • Respond within 24 hours if it breaks or a scent runs low.
  • Monitor it remotely, so we know how it's being used.
  • Brand the screen with your venue's name.
  • Send a monthly summary, and review it with you at 30 days.
What we ask of you

Three simple things

  • A visible spot where guests pause, such as by the washroom mirrors or in a lounge. Not a back corridor.
  • One named contact we can reach for access and any issues.
  • Keep it powered and accessible for the length of the placement.
The Smell Descent unit with its screen reading 'Welcome to Your Venue'
Made to fit your room

Your venue's name on the screen

The welcome screen carries your venue's name, so the unit feels like part of the guest experience rather than something bolted on. The black glass front and steel cabinet sit quietly in a members' club washroom or a cocktail bar.

The cabinet is steel with a keyed lock, so only our team can open it.

The unit at a glance

Compact, connected, looked after

70 × 45 × 19Centimetres · W × H × D

Only 19 cm deep, so it sits neatly without crowding the room.

120 WPower

Runs from a single power socket.

Wi-Fi + 4GAlways connected

Card payments and remote monitoring work even if your Wi-Fi drops.

24 hoursResponse time

If it breaks or a scent runs low, we're on it within a day.

How it pays for itself

Where the money comes from

A fair question when something is free. Here's how the unit pays its own way.

GuestsPay per spray

A small amount per spray by card, Apple Pay or Google Pay. Complimentary during launch at our founding venues.

BrandsPay to feature

Fragrance houses pay to have their scents on our walls and to see how often they're chosen.

Your venuePays nothing

Founding venues never pay. We'll agree standard terms with venues that join after the founding group.

Questions

What venues ask us

What does it cost us?

Nothing, if you're one of our founding venues. We supply the unit, the fragrance, the installation and the servicing.

Is there a contract or minimum term?

No long contract. We review the placement with you after 30 days, and either side can end it then with nothing owed. If it stays, we'll agree a simple placement agreement covering where it sits and how we access it.

How much space does it need?

The unit is 70 cm wide, 45 cm high and 19 cm deep. It suits a spot beside the washroom mirrors or in a lounge, and we'll agree the exact spot with you before installing.

What power and connection does it need?

A single power socket nearby. It draws 120 W. It connects over Wi-Fi and has its own 4G, so payments and monitoring keep working if your Wi-Fi drops.

What happens if it breaks or runs out?

We monitor it remotely and respond within 24 hours if it needs a repair or a refill.

Will my staff need to do anything?

No. We clean, refill and look after the unit. We only ask for one named contact we can reach for access, and that the unit stays powered.

What do guests pay?

A small amount per spray, paid by card, Apple Pay or Google Pay on the reader. During launch, sprays at our founding venues are complimentary.

Which fragrances are in it?

Five designer and niche fragrances at a time, chosen to suit your crowd. We rotate them with the seasons, and you can tell us what your guests ask for.

Can it carry our branding?

Yes. The welcome screen shows your venue's name, so the unit feels like part of your guest experience.

Is it secure?

The unit is a steel cabinet with a keyed lock that only our team holds, and we monitor it remotely.

Where should it go?

Somewhere guests naturally pause and can see it, such as by the washroom mirrors, in a cloakroom or in a lounge. We'll agree the exact spot with you before installing.

Enquire

Tell us about your venue

We'll come back to you within two working days to arrange a walkthrough of the unit.

Or email contact@smelldescent.com